WHO WILL FOLLOW THIS NOTICE?
This notice describes the practices of Novus Center and the practices that will be followed by all Novus Center workforce members who handle your medical information.
OUR PLEDGE REGARDING YOUR PROTECTED HEALTH INFORMATION
Novus Center understands that medical information about you and your health is personal. We are committed to protecting medical information about you. We maintain our records and conduct our treatment environment with a goal of providing the highest level of protection for your medical information, while still providing you with the highest level of medical care. This notice applies to all of the records of your medical care which are received or created by Novus Center.
Your other medical treatment providers (e.g. doctors, hospitals, home health agencies, etc.) may have different policies or notices regarding the use and disclosure of your medical information.
This notice will tell you about the ways in which Novus Center may use and disclose medical information about you. Your medical information, also referred to as “protected health information,” is that information about you, including demographic information, that may identify you and that relates to your past, present, or future physical or mental health information and related health care services.
In this notice, we also describe your rights and certain obligations Novus Center has regarding the use and disclosure of your protected health information. We are required by law to:
Make sure that medical and other information that identifies you (protected health information) is kept private.
Give you this notice of our legal duties and privacy practices with respect to protected health information about you.
Follow the terms of the notice that is currently in effect.
USES AND DISCLOSURES FOR TREATMENT, PAYMENT AND HEALTH CARE OPERATIONS
By becoming a patient at Novus Center, you are giving consent for Novus Center to use your protected health information for certain activities, including treatment, payment, and other health care operations (“TPO”).
We may use and disclose protected health information about you so that Novus Center and its medical professionals can treat you. For example, we may use your past medical information to diagnose your present condition or provide information to another doctor for referral care.
We may also use and disclose protected health information about you so that we may be paid for the medical treatment we provide you, including submitting information to your insurance company.
We may also use and disclose protected health information about you for Novus Center’s health care operations, such as quality assessment and auditing.
OTHER USES AND DISCLOSURES OF YOUR PROTECTED HEALTH INFORMATION
The following uses may be made without additional authorization, as permitted by law.
Appointment reminders
We may use and disclose your medical information to remind you of appointments. Requests for confidential communications must be made in writing to:
11650 Riverside Dr Suite #11, Studio City, CA 91602
Others involved in your healthcare
We may disclose information to family members or others involved in your care when appropriate or in your best interest.
Emergency situations
We may use or disclose protected health information in emergencies.
Health-related benefits or services
From time to time, Novus Center may use and disclose protected health information to inform you of services that may interest you.
Required by law
We may disclose information when required by federal, state, or local law.
Communicable diseases
We may disclose information to persons at risk if authorized by law.
Health oversight activities
Disclosures may be made for audits, investigations, or inspections.
Abuse or neglect
We may disclose information to authorized public health authorities as required by law.
FDA disclosures
We may disclose information for FDA-related activities.
Lawsuits and disputes
Disclosures may be made in response to court orders or lawful requests.
Law enforcement
Disclosures may be made to law enforcement officials as required.
Coroners, funeral directors, and organ donation
We may disclose information as required by law.
Research
We may disclose information for approved research purposes.
Criminal activity
Disclosures may be made to prevent serious threats to health or safety.
Workers’ Compensation
We may disclose information for Workers’ Compensation claims.
YOUR RIGHTS REGARDING PROTECTED HEALTH INFORMATION
You have the right to:
Inspect and copy your medical records
Request restrictions
Request confidential communications
Request amendments
Receive an accounting of disclosures
Obtain a paper copy of this notice
Requests must be submitted in writing to:
11650 Riverside Dr Suite #11, Studio City, CA 91602
OBTAINING THIS NOTICE
Website: https://thenovuscenter.com/contact-us
Phone: (310) 954−1450
CHANGES TO THIS NOTICE
Novus Center reserves the right to change this notice and make changes effective for all protected health information we maintain. The current notice will be posted on our website.
COMPLAINTS
If you believe your privacy rights have been violated or that Novus Center has not followed this notice, you may file a complaint with the Office Manager or with the Secretary of the Department of Health and Human Services.
All complaints must be submitted in writing. You will not be penalized for filing a complaint.
OTHER USES OF PROTECTED HEALTH INFORMATION
Other uses and disclosures not covered by this notice will be made only with your written authorization. You may revoke that authorization in writing at any time.
QUESTIONS?
If you have any questions regarding this notice, please contact https://thenovuscenter.com/contact-us
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